Legal notice and Terms of use

Information on site
Intellectual property
Security: confidentiality and integrity
Protection of personal data
Cookies, proof of connection, hypertext links and viruses

Information on site

You are currently connected to the website of the International Support Centre (hereinafter "ISC") managed by Crédit Agricole CIB ("the Site"), a public limited company with a capital of EUR 7,851,636,342, whose registered office is 12 Place des Etats-Unis - CS 70052, 92547 Montrouge Cedex, France and telephone number is 00 33 (0) 1 41 89 00 00, registered under number SIREN 304 187 701 in the NANTERRE Trade and Companies Register ("Crédit Agricole CIB") whose director of publication is the Chief Executive Officer Jacques Ripoll and whose editorial manager is Catherine Eydoux (email address:

  • Approval: approved as a Credit Institution by the Committee of Credit Institutions and Investment Firms (CECEI) in France authorized to handle all banking operations
  • Member of the French Banking Federation
  • Intracommunity VAT code: FR 163 041 877 01

The Host of the Site is:
Export Entreprises SA doing business as eexpand:
1 rue de Stockholm
75008 - Paris

The consultation of the Site is subject to compliance with this legal notice and compliance with these Terms of Use.

Crédit Agricole CIB reserves the right to supplement, modify or delete the information contained herein at any time without notice.

This Legal Notice and Terms of Use do not constitute any contractual or other relationship between Crédit Agricole CIB and visitors to the Site or their respective beneficiaries which the purpose of offering services or products, in particular banking products or shadow banking or an offer or solicitation of an offer to buy or sell securities or any other investment product.

Content of the site

The Site is an information site: the information provided on the Site is given for information only and has no contractual value. The Site does not guarantee the accuracy or the completeness of the information presented on the Site, whatever that may be.

It is not the responsibility of Crédit Agricole CIB, the Crédit Agricole Group or their subsidiaries, branches or representative offices (the "Crédit Agricole Group") to provide advice, solicitation, invitation or offer relating to investment or financing, and Crédit Agricole CIB or the Crédit Agricole Group or any of its subsidiaries' liability can not, under any circumstances, be invoked. In particular, Crédit Agricole CIB and the Crédit Agricole Group decline all liability:

  • for the use of the information communicated or reproduced on the Site by visitors and the consequences of this, and in particular any damage that may result from a decision taken on the basis of this information. ;
  • in case of error, omission or inaccuracy of this information.

Access to the Site

The Site and browsing on the Site are subject to the French law and regulations in force and to these Terms of Use.

Crédit Agricole CIB strives to keep the Site accessible, without being held to an obligation of achieving any result.

It is specified that for purposes of maintenance, update and for any other reason, including technical, access to the Site may be interrupted or suspended (temporarily or permanently). Crédit Agricole CIB can in no way be held liable for these interruptions and the consequences they may have for the user.

Intellectual property

The Site and the country fact sheets have been produced in partnership with Export Entreprises SA, whose general conditions of use appear here.

Unless otherwise stated, Export Entreprises SA, Crédit Agricole CIB and Crédit Agricole Group entities hold intellectual property rights for all works, brands or logos appearing on the Site, in particular for images, texts, iconographic representations and photographs, sounds and downloadable documents from the Site.

Reproduction or representation of all or part of the Site, on any medium whatsoever, is strictly prohibited without the prior written consent of the owner of the rights, ie Crédit Agricole CIB, Crédit Agricole Group or its subsidiaries and/or Export Entreprises SA.

Crédit Agricole CIB grants you, non-exclusively and non-collectively, a limited and non-transferable right of use of the content of the Site subject to compliance with these Terms of Use allowing you to view, download or print pages and/or parts of the Site, for strictly personal and private purposes, as long as you do not remove or modify the notices relating to intellectual property rights.

Downloading or any other form of use of software or information on the Site does not give you any right of ownership over them. You may not reproduce (in whole or in part) or transfer (electronically or otherwise) or modify, use or link to the Site for public or commercial purposes without written permission of the rights holder, either Crédit Agricole CIB, Crédit Agricole Group or its subsidiaries and/or Export Entreprises SA.

Security: confidentiality and integrity

The confidentiality and integrity of the information is not guaranteed online. Therefore, you acknowledge that messages that you send to us electronically risk the risk of being intercepted and/or modified, both in their content and in their source. Crédit Agricole CIB declines all liability in this regard. It is your responsibility to take appropriate security measures to protect your information, communications and equipment.

You agree not to use devices or software of any kind whatsoever that would have the effect of disrupting the operation of the Site.

Protection of personal data

Forms and information requests

In connection with the use of the Site, you may be required to communicate personal data to Crédit Agricole CIB, acting as data controller, that may be subject to automated processing, for example by completing a form-based request for information. Each page of the Site allowing you to send us personal data indicates the mandatory or optional nature of the answers, and the purpose for which the data is collected.

This data will be used by Crédit Agricole CIB staff to respond to your requests for information. It may also be subsequently transferred to any Crédit Agricole Group company or to its subcontractors or service providers for this purpose.

Note that the processing of your personal data by Crédit Agricole CIB is carried out in accordance with the provisions of the General Regulations on Data Protection (GRPD) which defines the new rules on the protection of the personal data of European citizens. To consult the charter established for this purpose by Crédit Agricole CIB, click here.

Rights of access, modification and opposition

In application of the provisions of the Data Protection Act of 6 January 1978, you may object to receiving any commercial solicitation without charge and/or exercise your right to access, modify, oppose and delete information about you to the editor of the ISC Website, at the following email address:

The rights of access, modification, deletion and opposition may also be exercised by post to the following address: Crédit Agricole CIB/Pôle d'Accompagnement International Gestion des droits d'accès, de rectification et d'opposition, 12 place des Etats-Unis CS7052, 92547 Montrouge Cedex France

Cookies, proof of connection, hypertext links and viruses

Web users of the Site are informed that, when accessing the Site, information may be temporarily stored in memory or on their hard drive to facilitate browsing the Site. Website users acknowledge having been informed of this practice and authorize Crédit Agricole CIB to implement it.

Hypertext links and viruses

Crédit Agricole CIB has no control or responsibility for the content of the external sites to which the hypertext links refer. Also, you agree that your choice to access another site, via a hypertext link, is under your sole responsibility. Consequently, Crédit Agricole CIB can not be held liable for any direct or indirect damage resulting from your accessing another site via a hypertext link.

It is your responsibility to take the necessary precautions to ensure that the site you select is not infested with viruses or other malicious programs.

Under no circumstances shall Crédit Agricole CIB be held liable for any direct or indirect damage resulting from the use of the Site or other sites linked to it.


Access to this site is free of charge, excluding Internet access providers and excluding telephone costs that are billed directly by the operators.