The consumer
- Consumer Profile
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The Czech Republic had a population of 10.7 million in 2022, with a growth rate of 0.02% in 2022 (CIA). As in most European countries, the Czech population is ageing (with a median age of 43.9 years in 2022 according to Data Reportal), which means that services for the elderly have increasing growth potential. 16% of the population is below 15 years of age, 64% is between 25 and 64, and 20% is 65 or older (World Bank, 2021). 74.4% of the population lives in urban areas, with the northern and eastern regions having larger urban concentrations. Prague is by far the largest city, with about 1.3 million inhabitants.
There are 1.05 men for every woman (CIA, 2022). The average household in the Czech Republic has 2.33 persons (Czech Statistical Office, 2021). The average dwelling comprises 1.4 rooms per person, compared to the OECD average of 1.8 rooms per person. According to OECD data, in the Czech Republic, 94% of adults aged 25-64 have completed upper secondary education, well above the OECD average of 79%, one of the highest rates in the OECD. This is slightly higher for men – 95% of men graduating with a degree, compared to 93% of women.
In terms of employment, 3% of the workforce is employed in the agricultural sector, 37% in the industrial sector, and 60% in services (World Bank, latest data available). - Purchasing Power
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GDP per capita at purchasing power parity in the Czech Republic was USD 44,260.9 in 2021, according to World Bank data. According to OECD data, the average net adjusted disposable income of households per capita is USD 26,664 per year, lower than the OECD average. It should be noted that there is a considerable gap between the well-off and the poorest, with the top 20% earning about four times as much as the lowest 20%. The Gini index, measuring levels of inequality in the country, stands at 25.3 according to the latest available data from the World Bank. The purchasing power of the labour force is closely linked to its level of education.
In the 2021 Gender Equality Index, the Czech Republic achieved a score of 56.7 out of 100, improving slightly compared to the previous edition, but with a score of 11.3 points lower than the EU average. In 2021, the gender wage gap was 11.5%, slightly below the OECD average of 11.7%. - Consumer Behaviour
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Czech consumers are traditionally price sensitive, but quality is becoming more and more important. This is indicated by a notable transition from cheaper brands to well-known brands. As consumer purchasing power increases, there is a growing interest in free, organic and health products. 60% of consumers use local businesses. Discount stores, in particular, have been very successful and are now dominating the grocery market.
With an internet penetration rate of 90% in 2022 (Data Reportal), the Czech consumer is digitally connected and regularly uses a smartphone for online purchases (more than 60% of consumers aged 16 to 26, and around 45% of the entire population). Cross-border e-commerce is also becoming increasingly popular, with Czech consumers looking for lower prices or products not available in their country. In the Czech Republic, mobile devices are the most preferred device for shopping online, and the total number of internet retailers has grown rapidly in recent years. Collaborative platforms such as Uber or Blablacar are not widely used in the country. Although public opinion is generally positive, in major cities such as Prague the government has imposed fines several times on companies like Uber. Second-hand markets are very popular in the country and attract many buyers looking for clothing, vinyl records, jewellery and bags. - Consumer Recourse to Credit
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Consumer lending has been steadily increasing since 2013. According to figures from the Czech Central Bank, in Q3 2020 banks continued to perceive increased risks to the future economic situation owing to the impacts of the coronavirus pandemic. Credit standards and conditions tightened further, with the exception of consumer credit. Mortgages/housing lending was the strongest performer in consumer lending during 2020. Household demand for loans for house purchase and consumption rose, owing, in the case of house purchase loans, mainly to a drop in mortgage interest rates and interest in property investment and, in the case of consumption loans, to a restart of the market following the easing of the measures introduced in spring to combat the spread of the coronavirus epidemic. Credit standards in the loans for consumption segment eased (an NP of 25%) in Q3 2020, mainly due to the competition between banks and a reduction in bank financing costs, while a continued perception of risks regarding the creditworthiness of clients acted in the opposite direction.
Furthermore, 2019 was the first year during which cards payment transactions value exceeded ATM transactions value. - Growing Sectors
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The most important growth sectors, attracted by household demand, are car-related. The other important sectors of household consumption are building and construction due to the economic situation (lower employment, higher wages, low inflation, the growing popularity of mortgages and low interest rates). The IT and telecommunications sector, pharmaceuticals and consumer goods are also growing at a decent pace.
- Consumers Associations
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Association of Czech Consumers
Czech Consumer Protection Association , in Czech